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About Augustana Quality ManagementOur Staff
Our BoardsMember Congregations

Quality Management
Augustana Care Corporation holds continuous quality improvement as integral to its mission and vision. The objectives of the Augustana Quality Management program are:
   
To create an organizational environment that supports the fulfillment of Augustana Care Corporation’s mission and vision of quality care and services.

 
To continually identify and review the expectations of our customers.
To support continuous quality improvement and innovation through involvement of employees at all levels.
To encourage communication among staff, customers (residents, families, and vendors) to improve all processes in the organization.
To be fiscally responsible and improve efficiencies throughout the organization.
To participate in a compliance program that focuses on setting standards and creating awareness of these standards.
To participate in the AAHSA Quality First Program:
Continuously improving quality
 
Committing to maintain and promote ethical practices and highest standards of quality
Promoting governance accountability and corporate compliance
Implementing leading-edge care and services
Participating in community and relationship building
Developing human resources
Providing consumer-friendly information
Encouraging consumer participation
Using research findings in education in our programming
Increasing public trust and consumer confidence

 
 
 
 
Augustana Care Corporation | 1007 East Fourteenth Street | Minneapolis, MN 55404 | 612.238.5201
info@AugustanaCare.org

Augustana Care Corporation is a non-profit, church-affiliated provider of
health care, housing, and other services for older adults and others in need.
© 2005-2006 Augustana Care Corporation. All rights reserved.